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Bifold Closet Door Track: How to Fix Without Calling the Super
Quick Fixes Featured

Bifold Closet Door Track: How to Fix Without Calling the Super

2 AM, the Cat, and the Track on the Floor

I learned what a bifold closet door track is supposed to do at 2 AM on a Tuesday in October, when my cat Maple knocked the top track of my bedroom closet off its mounting brackets and the door fell onto the floor at an angle that woke my partner, the dog, the cat, and the upstairs neighbor who has not been woken up by anything in the two years I have lived in this apartment. The track is the metal channel that runs along the top of the closet opening and that the pivot pins on the top of each door panel sit inside, and when the track is attached to the brackets correctly the door rolls back and forth without making a sound. When the track is not attached to the brackets correctly, the door falls on the floor at 2 AM. The brackets in my apartment had been attached to the wall with screws that were an inch and a quarter long, which is the right length for a stud wall and the wrong length for the plaster-and-lathe wall that was original to the 1920s building, and the plaster had been crumbling for the better part of a decade and the screws had been holding the brackets in nothing but paint. I did not know this until 2 AM on a Tuesday in October because I had not opened the closet door in six months. The closet had been behind a stack of boxes I had not moved since I moved in.

Caucasian person kneeling in front of packed closet, sorting stacked moving boxes full of stored belongings inside pre-war Brooklyn apartment bedroom

The Super's 2014 Install and the Wrong Screws for a 1920s Wall

The closet is the kind of closet that pre-war Brooklyn apartments have, which is to say it is a closet that was not originally a closet. The room had been a maid's room in the original layout of the apartment, and the previous tenant had converted it to a closet by hanging a bifold door from a track that was attached to the wall with the screws that the super of the building had on hand the day he was asked to do the job, which was a Tuesday in 2014. The screws he had on hand were the wrong screws for the wall. The door had been working for twelve years on the wrong screws, because the previous tenant had opened it every day and the vibration of opening and closing was enough to keep the screws from backing out. I had not opened it in six months, because the boxes had been there since I moved in, and the screws had nothing to hold them in place while the plaster continued to crumble.

The 6 Months I Had Not Opened the Door

The reason I had not moved the boxes is the reason most renters do not move the boxes, which is that I had put the boxes there when I moved in and the boxes were full of the things I did not want to think about, which were the things from the apartment I had lived in before this one, and which I had not unpacked in the two years since I moved in. The boxes were full of winter coats I had not worn, of books I had not read, of cables I had not organized, of a sewing machine I had not used since my mother gave it to me in 2019, and of a box of my father's papers that I did not want to look at and that I had been carrying from apartment to apartment for eight years. The closet had become a storage unit for the things I did not want to think about, and the door had become the door to the storage unit, and the bifold door was not a bifold door anymore, it was a wall with a track on top of it. The reason Maple knocked the door is that Maple is a cat and that cats knock things over, but the reason the door fell on the floor is that I had not opened it in six months and the brackets had been holding on for nothing.

The 3 Options My Partner Gave Me at 2 AM

My partner, who had been woken up at 2 AM by the sound of a door falling on the floor, told me, in the tone of voice that partners use at 2 AM when they have been woken up by the sound of a door falling on the floor, that I had three options. The first was to call the super and have him come fix it on Wednesday morning, which would cost me nothing but would mean that I had to move the boxes and that the super would see the boxes and that the super would tell the landlord about the boxes. The second was to hire a handyman to come fix it on a Saturday, which would cost me $200 cash and which would mean that I had to move the boxes before the handyman arrived. The third was to fix it myself, which would cost me $14 in screws from the hardware store on Atlantic Avenue and which would mean that I had to watch a YouTube video about how to install a bifold closet door track. I chose the third option, because $14 was less than $200 and because the YouTube video turned out to be 9 minutes long and because I had spent the last two years avoiding the boxes and I was not going to start avoiding them again at 2 AM on a Tuesday.

What Most Articles Get Wrong About a Closet Track

I am telling you this because the question of how to fix a bifold closet door track is not the question most articles, or most YouTube videos, are going to answer for you. Most articles are going to assume you have a stud wall, not a plaster-and-lathe wall. Most articles are going to assume the track is the only thing that is wrong, not that the brackets have been screwed into the wall with the wrong screws for nine years. Most articles are going to assume you can see the wall because the closet is empty, not because the closet is full of the things you have not unpacked in two years. The question most articles answer is "how do I attach a bifold door track to a stud wall in an empty closet," and the question that most renters actually have is "how do I attach a bifold door track to a plaster wall in a closet full of boxes at 2 AM in the morning without waking up my partner again."

What I Bought at the Hardware Store on Atlantic Avenue

There are five things you are going to need to fix a bifold closet door track that has fallen off the wall, and they are all things you can buy at the hardware store on Atlantic Avenue or at the Home Depot on Flatbush or at any hardware store within walking distance of your apartment. The first is a package of two-and-a-half-inch wood screws, which is the right length for a plaster-and-lathe wall and which you are going to need four of, and the package costs about $4. The second is a package of toggle bolts, which are the bolts with the spring-loaded wings that fold flat to go through a hole in the wall and then open up behind the wall to give the screw something to bite into, and the package costs about $6 and you are going to need two of. The third is a drill, which you can borrow from your upstairs neighbor for the price of asking. The fourth is a level, which is a 9-inch torpedo level that costs about $4 at the hardware store and which is the most important tool you are going to buy, because the track is going to roll back and forth without making a sound if and only if the track is level, and the track is going to bind and fall off again if the track is not level. The fifth is an hour, which is the time it takes to do the job if the closet is empty and which is the time it takes to do the job if the closet is full of boxes, which is the time it takes to do the job if you stop to look at your father's papers in the middle of the job, which is two hours.

A test comparison of toggle bolts versus wood screws laid out on a kitchen table next to a drill and a 9-inch level, soft warm light, off-white wall

The 5-Step Job, and the Toggle Bolts That Bite Into the Lath

The way to fix a bifold closet door track that has fallen off the wall is to take the track down, take the brackets down, drill new holes in the wall where the brackets are going to go, and reattach the brackets. If you can find a stud behind the plaster, use two-and-a-half-inch wood screws. If you cannot find a stud—which is common in old plaster walls—use toggle bolts. Toggle bolts have spring-loaded wings that fold flat to go through the hole, then open up behind the wall to grip the back of the plaster or drywall. They hold in hollow walls where a screw alone would just spin. The reason you use a level is that the track has to be level across the top of the closet opening, not level relative to the floor, because the floor in a 1920s building is not level and the closet opening is not parallel to the floor. The reason you take the door off the track before you do any of this is that the door is the heaviest part of the job and the part most likely to fall on your foot while you are drilling.

Finished repaired bifold closet door, smoothly sliding closed, neatly mounted level metal track, tidy vintage rental bedroom closet

3 Things I Would Not Do Again, and the Father's Papers

There are three things I would not do again, and the first is that I would not wait six months to open the closet door. The vibration of opening and closing the door is what was keeping the screws from backing out of the plaster, and the lack of vibration was what was letting the plaster crumble, and the crumbling plaster was what was letting the screws back out of the wall. Open the closet door once a week. Take a coat out. Put the coat back. The coat does not need to be worn. The coat does not need to be moved. The door needs to be opened. The second thing I would not do again is that I would not use the screws the super left behind, because the screws the super left behind were the wrong screws for the wall. The super used them in 2014 because they were on his truck, not because they were the right screws for the wall, and the right screws for the wall were the toggle bolts and the two-and-a-half-inch wood screws that I bought at the hardware store on Atlantic Avenue for $14. The third thing I would not do again is that I would not unpack the boxes before I fixed the door, because I had to fix the door before I could unpack the boxes, and the door was not going to fix itself, and the boxes were not going to unpack themselves.

The reason I unpacked the boxes anyway, while the drill was charging and the toggle bolts were sitting on the kitchen table, is that I had been carrying my father's papers from apartment to apartment for eight years and that the boxes had been in the way of the bifold door for six months. The father's papers were in a manila folder in the bottom of the third box, sealed with a piece of tape that had my mother's handwriting on it. The handwriting said "for Joel, when he is ready." Joel is my brother. He died in 2018, and my mother gave me the folder at the funeral and told me to keep it until I was ready to read it. I opened the folder, and the papers were the kind of papers that fathers leave for sons. I am going to put them on the kitchen table, and the boxes are going back in the closet, and the bifold door is going back on the track.

If your track has fallen off the wall at 2 AM and you do not want to call the super and you do not want to hire a handyman, the short version is this. Take the door off the track. Take the track down. Take the brackets down. Buy a package of toggle bolts and a package of two-and-a-half-inch wood screws at the hardware store. Drill new holes in the wall where the brackets are going to go. Put the toggle bolts through the holes. Screw the brackets to the wall. Put the track back on the brackets. Put the door back on the track. Use a level to make sure the track is level across the top of the closet opening, not level relative to the floor. Open the closet door once a week after the job is done. The total cost is $14. The total time is two hours if the closet is empty and two hours if the closet is full of boxes. The result is a closet door that opens without making a sound, that closes without making a sound, and that does not fall on the floor at 2 AM. If you can find a stud, use two-and-a-half-inch wood screws. If you cannot find a stud, use toggle bolts. Toggle bolts work in both drywall and plaster-and-lathe. If you are not sure what kind of wall you have, use toggle bolts—they are the safer choice for any hollow wall. The way to fix a track in a rental is to use the right hardware, use a level, and open the door once a week after you are done.

FAQ

Q: How do I know if my closet track bracket is screwed into drywall or plaster?

A: Knock on the wall next to the bracket. If it sounds hollow, the wall is drywall over studs. If it sounds solid or has a slightly thudded feel, the wall is plaster over wood lath. In a 1920s Brooklyn apartment, almost every wall except the ones added in the 1990s renovation is plaster over lath, and the right fastener is a toggle bolt or a two-and-a-half-inch wood screw into the lath. A one-and-a-quarter-inch wood screw, which is what most supers have on their truck, will hold in drywall but will back out of plaster over the course of a decade.

Q: What is the right fastener for a bifold closet door track on a plaster wall?

A: Toggle bolts, which are the bolts with the spring-loaded wings that fold flat to go through a hole in the wall and then open up behind the wall to bite into the wood lath. You need one toggle bolt per bracket, plus a two-and-a-half-inch wood screw into the lath as a backup. The package costs about six dollars at any hardware store. The reason one-and-a-quarter-inch wood screws fail on plaster is that the screws bite into the plaster only, not into the wood lath behind it, and the plaster crumbles over time and the screws back out.

Q: Do I need to remove the bifold door from the track before fixing it?

A: Yes. The door is the heaviest part of the job and the part most likely to fall on your foot while you are drilling. Lift the door off the track by tilting the top of the door toward you and lifting the pivot pins out of the track. Set the door aside in a safe place. Take the track down by unscrewing it from the brackets. Take the brackets down by unscrewing them from the wall. Then drill new holes, put the toggle bolts through the holes, and screw the brackets back to the wall.

Q: How long does it take to fix a bifold closet door track?

A: An hour if the closet is empty. Two hours if the closet is full of boxes and you stop to look at your father's papers in the middle of the job. The actual mechanical work is thirty minutes; the rest of the time is moving the boxes, finding the right screws at the hardware store, and putting the door back on the track without scratching the floor. The way to make the job shorter the second time is to open the closet door once a week after the job is done, which keeps the vibration in the wall that keeps the screws from backing out.
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